PackTok – CRM & Admin Management System

A custom CRM and admin panel developed to manage users, suppliers, products, orders, inquiries, and platform operations for the PackTok marketplace.

  • CRM
  • React.js Next.js Node.js Express.js MongoDB REST APIs JWT Authentication AWS Chart.js Git
  • Sandeep Sethi
  • February 03, 2026
  • Crm, Software

Project Overview

Your Web Solutions LLC developed a comprehensive CRM and Admin Management System for PackTok to centralize marketplace operations through a secure and intuitive dashboard. The platform enables administrators to manage users, suppliers, product listings, orders, inquiries, and business analytics from a single interface. Designed for scalability, the CRM simplifies daily operations while improving productivity and decision-making.

The Challenge

The client required a centralized administration platform capable of managing multiple business processes without relying on separate tools. Additionally, the system needed role-based access, real-time reporting, and streamlined workflows to efficiently handle marketplace activities as the business expanded.

Our Solution

We built a custom CRM using React and Node.js with secure authentication, advanced dashboards, supplier and customer management, product approval workflows, inquiry tracking, order monitoring, analytics, and reporting tools. Furthermore, the platform provides role-based permissions, real-time data visualization, and a scalable architecture, enabling administrators to monitor and manage every aspect of the PackTok ecosystem efficiently.

Key Features

  • Executive Dashboard
  • User & Role Management
  • Supplier Management
  • Product Approval System
  • Order & Inquiry Management
  • Customer Relationship Management
  • Reports & Business Analytics
  • Notification Management
  • Secure Role-Based Access
  • Activity Logs & Audit Trail

Technology Stack

Frontend: React.js, Next.js
Backend: Node.js, Express.js
Database: MongoDB
Cloud: AWS

Business Outcome

The PackTok CRM streamlines marketplace administration by automating key business processes, improving operational efficiency, and providing actionable insights through a centralized management platform. The scalable architecture supports business growth while reducing manual effort and enhancing overall productivity.


Why Choose Your Web Solutions LLC?

Whether you need a custom CRM, ERP, admin dashboard, or enterprise management platform, Your Web Solutions LLC develops secure, scalable, and feature-rich business solutions tailored to your workflow. From automation and analytics to role-based management and cloud deployment, we build systems that help businesses operate smarter, improve efficiency, and scale with confidence.

Contact Information

Justin K
+1 (929) 298-3951
info@yourwebsolutionss.com
https://yourwebsolutionss.com